Sabre Red 360 features upgraded technology that gives you access to a new spectrum of bookable content and data insights through a reimagined user experience.
Your upgrade retains foundational capabilities from SRW2.0 and takes them further than ever, featuring improvements based on customer feedback and technological advancements. Sabre Red 360 is a robust, mature product adopted by users all over the world, and Sabre is investing in continuous future product enhancements, including the extension of the end-to-end graphical and command-driven workflows in anticipation of evolving industry trends.
Different by design, Sabre Red 360 is built on APIs from the Sabre platform, which connects you to rich information, better content, and new merchandising capabilities.
-- Air Shopping brings back up to 250 results in a single response, along with advanced qualifiers and filters to get you closer to the best fare, faster.
-- Throughout the workflow, you'll find opportunities to sell add-ons, like Air Extras, Branded Fares, and Car Extras.
-- Sabre Red 360 gives you first access to the latest technology in the Sabre platform – like New Distribution Capability (NDC) APIs and Content Services for Lodging – coming soon!
On the day of your upgrade, you'll be prompted to download new updates. A pop-up will appear in the bottom righthand corner of the Sabre Red 360 as the upgrade downloads. Once the updates are loaded, restarting your application will transform your screen from SRW2.0 to Sabre Red 360. It's that easy.
Be sure to review the below screen Preference Guide to set up configurations on day one, so you can get right back to work in your new Sabre Red 360.View the User Guide ›
As a reminder, all upgrades to Sabre Red 360 should be completed by 31st December 2020.
Sabre Red 360 is a managed client application that is downloaded and installed in a variety of configurations. Sabre’s technical development and quality assurance teams have tested various scenarios to determine recommended hardware specifications for the end user’s workstation.
An installation of the Sabre Red 360 on a workstation that does not meet these specifications may not function properly and cannot be supported by Sabre.
Review full technical requirements under Product Release Notes & Related Information > Sabre Red 360 > Technical Requirements on Sabre Central
We recommend choosing a handful of consultants to get to know the new functionality and thoroughly test anything custom to your business, like third party applications, custom scripts, etc. Contact your Sabre representative to request test access.
Leave ample time to test any Scripts, Red Apps, integrated systems, and new features.
Sabre Scribe is currently supported in Sabre Red 360, and your scripts will automatically load when your upgrade occurs. We have tested thousands of scripts and solutioned fixes along the way, including the implementation of Scribe Compatibility Mode (see below). If you happen to find an unidentified error with a custom script you use on a regular basis, please report the error to firstname.lastname@example.org.
Initial testing of Sabre Red 360 revealed an incompatibility with scripts using response pagination and MD/ commands. To minimize business disruption during the upgrade, a new Compatibility Mode is available to support Scripts that cannot be changed or replaced.
The new Compatibility Mode redirects commands through the Legacy Sabre Host path. Responses will come back in paginated plain text, allowing scripts to work without modification. However, this mode does not expand Scribe functionality to integrate with web services content or to listen for actions initiated graphically, resulting in a diminished user experience. Agency owners should be encouraged to consider these limitations and decide how Scribe fits into their short- and long-term workflow automation strategy, along with Sabre Red Apps.
Compatibility Mode can be configured at the user or agency level. Consultants can individually choose when to turn Compatibility Mode on or off from the options menu. When on, Compatibility Mode will only impact script-initiated commands. We recommend keeping Compatibility Mode on and working as usual. Agencies can also use the Agency Admin Tool to configure on as default or disable for all agents.
Red Apps will automatically load. We have also tested hundreds of Red Apps. Some third-party Red Apps are still awaiting backwards compatibility. If you find an error with any third party Red App, please contact your service provider to resolve. While it is unlikely, other third party integrated systems may require work on the part of your service provider.
Report errors with Sabre Red 360 features or Sabre-developed Red Apps/integrated systems to your local Sabre Help Desk immediately.
Once you've picked an upgrade date, tell your employees loud and clear what to expect. Communicate the upgrade date well in advance and leave ample time for adjustment and training. It’s up to you how you choose to do this - we know you have your own established channels to communicate change. If you choose to use Sabre logos or brand assets in your materials, we ask that you please follow our brand guidelines in the design.Sabre Brand Guide ›
Explore updates to your PF Keys, including a new ability to distribute PF Keys and Scripts agency-wide via the Sabre Red App Centre.
Sabre Red 360 features a streamlined way to access all your saved format shortcuts in one place. Save up to 60 personal PF Keys. These new and improved personal PF keys come with increased desktop storage, can be configured to launch Scribe Scripts, and are easily accessible in both the classical and graphical styling.
Be sure to save your existing PF Keys to the cloud or to your desktop prior to upgrade in order to access them in Sabre Red 360. Review the PF Keys User Guide below for complete instructions on saving and importing your PF Keys.View the User Guide ›
With Sabre Red 360, you can now distribute and manage agency PF Keys and scripts through Sabre Red App Centre. Easily control who receives which PF Keys and scripts and distribute to as many or as little PCCs - or even select EPRs - as needed. Review the PF Keys and Scribe Script Distribution User Guide for complete instructions on this new feature.View the User Guide ›
Do you have questions about the steps required to upgrade or about Sabre Red 360 in general? Sign up for an interactive Ask the Experts session to get answers straight from the Sabre team.
Log in to Sabre Central to get your training on Sabre Red 360 right from your computer. Or sign up to get one of our experts to help you in person during a live webinar. Find user guides and training videos on this site and on Sabre Central, under "Training."
Air Shopping is a powerful feature in Sabre Red 360. Download this guide to learn how to get the most out of this tool.
Use commands to see Air Availability or Schedules, or access the same functionality graphically through the new Command Helper.
Explore how to search by Fare Quote graphically or through commands.
Learn pricing tips & tricks in Sabre Red 360.
Maps, Point of Interest search, rich pictures, descriptive content, and more - only in Sabre Red 360.
Learn new ways to make a car booking - or use the same commands as always.
Use the DIX command to export an itinerary from a complete PNR.
With Sabre Red 360, you can easily display your PNR graphically. Download the guide below to find out how!
Trip Summary gives you quick access to vital PNR information, as well as shortcuts to help get you to the next step.
Learn how to access Sabre Profiles and get a first look at the new User Interface.
Learn how to create a new Sabre Profile in Sabre Red 360.
Learn the basics of signing in and out of your new Sabre Red 360.
How to establish security questions for a quick password reset.
Learn how to save your PF Keys before you upgrade, create new PF Keys, and use a PF Key to launch a Scribe Script.
Sabre Red 360 is customizable to fit your needs. Use this handy guide to adjust the appearance, PF Keys and Language.
Set split screen view to work side-by-side with other applications you interact with frequently.
An introduction to maximizing productivity through work areas.
Add Red Apps to your Toolbar and set up your Favorites.
A summary of the most commonly asked questions on Sabre Red 360.
Take a walk through the basics of getting started with Sabre Red 360.
Learn all about Command History and Trip Summary , two time-saving new features in Sabre Red 360.
Learn the latest shortcuts and tricks about copying and pasting information from Sabre Red 360.
Learn how to save PF Keys and how to configure a PF Key to launch a Scribe Script.
Watch this video for an overview of hardware requirements.
Learn which integrated systems to test for compatibility prior to upgrading.
Learn how to shop and book in Sabre Red 360.